Question 1

Is it free to recycle my Microsoft Surface?

Accepted Answer

Yes, recycling your Microsoft Surface is completely free. We provide a prepaid Royal Mail shipping label and handle all logistics at no cost to you.

Question 2

Will my data be securely wiped from my Microsoft Surface?

Accepted Answer

Yes. Every Microsoft Surface we receive is sanitised to the NIST SP 800-88 standard with verification run per drive, and anything that fails verification is physically destroyed rather than passed on. You get a certificate of data destruction for your records. NIST 800-88 is a documented process we follow rather than a certification awarded to us, and we are careful to describe it that way.

Question 3

What happens to my Microsoft Surface after I donate it?

Accepted Answer

Your Microsoft Surface is inspected, and if it is repairable it is refurbished and passed to UK schools, charities and community organisations. If it is beyond repair, it goes for responsible recycling through a registered route — and we tell you which of the two happened.

Question 4

Can I recycle a broken Microsoft Surface?

Accepted Answer

Yes! We accept Microsoft Surface devices in any condition — broken screens, faulty keyboards, water damage, and non-booting devices are all welcome.

Question 5

How long does the Microsoft Surface recycling process take?

Accepted Answer

Your free label is emailed to you. Post your Microsoft Surface at any Royal Mail drop-off point, and your certificate follows once the device has been processed. We are a small team, so we would rather not promise you a turnaround we might miss — if you need it by a particular date, tell us and we will say honestly whether we can.

DON'T BIN YOUR
MICROSOFT SURFACE

ACCEPTED MODELS

THE PROCESS

SELLING VS DONATING

Selling on eBay/CEX

Donating to Us

READY TO RECYCLE YOUR MICROSOFT SURFACE?

DON'T BIN YOUR MICROSOFT SURFACE