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GUIDE2025.06.08 — 3 min read

Free Pickup: How It Works and What to Expect

Wondering how our free collection service actually works? Here's the full rundown — from booking to doorstep pickup to what happens next.

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Step 1: Tell Us What You've Got

Head to our donation page and fill in the quick form. Tell us roughly what you're donating — a laptop, a PC, a box of random cables — doesn't matter. We'll take it all.

Step 2: We Arrange Collection

We'll get in touch to arrange a pickup time that suits you. Our drivers cover most of the UK and we'll come to your door. No need to wrap anything fancy — just have it ready.

Step 3: Hand It Over

Our driver collects your devices, gives you a receipt, and that's it. Done. Your stuff goes straight to our secure facility for data wiping and refurbishment.

Step 4: Feel Good

You'll get an email confirmation once your device has been wiped and you can optionally receive updates on where your donation ended up. Spoiler: it'll end up making someone's day.

FAQ

  • Is it really free? Yes. Completely. No hidden fees, no catches.
  • Do you take broken stuff? Yes. Even if it doesn't turn on.
  • How long does pickup take? Usually within 5-7 working days of your request.

GOT OLD TECH LYING AROUND?

Free pickup. Free data wipe. Someone who needs it gets it. Zero hassle.

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